Warranty Policy

As of 24 July 2026

Distinct PTY LTD T/A Bend Brothers Warranty Policy

At Bend Brothers, we supply fabrication components, tools, consumables and workshop products intended for use by experienced fabricators, mechanics, motorsport enthusiasts and professional workshops.

Due to the nature of these products, the wide variety of applications they are used in, and the fact that installation, fabrication methods, vehicle condition and operating environments are entirely outside of our control, Bend Brothers does not provide an express warranty on any products sold through our website.

No Product Warranty

Unless otherwise required under Australian Consumer Law, all products are sold without any express warranty, including but not limited to warranties relating to:

• Performance

• Suitability for a particular purpose

• Compatibility with any vehicle or application

• Service life or longevity

• Motorsport or competition use

• Damage caused during installation or use

It is the responsibility of the purchaser to determine whether a product is suitable for their intended application before installation or use.

Motorsport & Fabrication Products

Many Bend Brothers products are intended for fabrication projects, modified vehicles and motorsport applications.

These applications place products under varying loads, temperatures and environmental conditions that cannot be predicted or controlled. As a result, Bend Brothers cannot guarantee product performance once installed or fabricated into a finished assembly.

Professional installation and inspection are always recommended.

Product Inspection

Customers should inspect all products upon delivery.

If a product arrives damaged during shipping, or you believe you have received the incorrect item, please contact us as soon as possible before the product is installed, modified or used.

We will work with you to resolve any genuine shipping or order fulfilment issues.

Manufacturing Defects

If you believe a product has a manufacturing defect that existed at the time of supply, please contact us with:

• Your order number

• A description of the issue

• Clear photographs of the product

• Details of how and when the issue occurred

Each case will be reviewed individually.

Products that have been cut, welded, modified, machined, installed incorrectly, used outside their intended purpose or subjected to abuse will not be accepted as manufacturing defects.

Australian Consumer Law

Nothing in this Warranty Policy excludes, restricts or modifies any rights or remedies you may have under the Australian Consumer Law (Schedule 2 of the Competition and Consumer Act 2010).

Our goods come with guarantees that cannot be excluded under Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have goods repaired or replaced if they fail to be of acceptable quality and the failure does not amount to a major failure.

These consumer guarantees apply independently of any warranty offered by Bend Brothers.

Limitation of Liability

To the maximum extent permitted by law, Bend Brothers shall not be liable for any indirect, incidental, consequential or special damages arising from the purchase, installation or use of any product sold through our website.

This includes, but is not limited to:

• Vehicle damage

• Labour costs

• Workshop costs

• Towing expenses

• Loss of income

• Loss of use

• Motorsport event costs

• Personal injury resulting from incorrect installation or misuse

Contact Us

If you have any questions regarding this Warranty Policy or believe your purchase may be covered under your rights under Australian Consumer Law, please contact us through the Contact Us page on Bend Brothers.

We are committed to resolving genuine product issues fairly and in accordance with Australian Consumer Law.